These Terms of Service (“Terms”) govern your use of the SyncWave B2B application (“Service”) provided by MGLogics (“we”, “us”, or “our”). By installing, accessing, or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Service.

1. Description of Service

SyncWave B2B is an application designed to synchronize order, product, and fulfillment data between connected eCommerce stores, including dropshipper and supplier stores, on supported platforms such as Shopify and BigCommerce.

The Service is provided “as is” and may be updated, modified, or discontinued at any time without prior notice.

2. Eligibility

By using the Service, you confirm that:

• You are at least 18 years old, or the age of majority in your jurisdiction
• You have the authority to bind the business or entity using the Service
• You are using the Service for lawful business purposes only

3. User Responsibilities

You agree to:

• Provide accurate and complete information when using the Service
• Ensure that your use complies with all applicable laws and regulations
• Maintain the security of your store credentials and integrations
• Use the Service only for its intended purpose

You agree not to:

• Use the Service for fraudulent, illegal, or abusive activities
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to any system or data

4. Data Processing

The Service processes order and customer data (including name, email, address, phone number, and order details) solely for the purpose of synchronizing information between connected stores.

By using the Service, you represent and warrant that:

• You have obtained all necessary rights, permissions, and consents to share such data
• You comply with all applicable data protection laws

We act as a data processor and do not own or control your customer data.

5. Third-Party Services

The Service integrates with third-party platforms (e.g., Shopify, BigCommerce). Your use of those platforms is governed by their respective terms and policies.

We are not responsible for:

• The performance or availability of third-party services
• Any data loss or errors caused by third-party systems

6. Fees and Billing

If applicable, use of the Service may be subject to subscription fees.

You agree that:

• All fees are billed as described at the time of purchase
• Payments are non-refundable unless otherwise stated
• We may change pricing with reasonable notice

Failure to pay may result in suspension or termination of your access.

7. Intellectual Property

All rights, title, and interest in and to the Service, including software, design, branding, and content, remain the exclusive property of MGLogics.

You are granted a limited, non-exclusive, non-transferable license to use the Service solely for your business operations.

You may not:

• Copy, modify, or distribute the Service
• Reverse engineer or attempt to extract source code

8. Termination

We may suspend or terminate your access to the Service at any time if:

• You violate these Terms
• You fail to pay applicable fees
• Your use poses a risk to us or other users

You may stop using the Service at any time by uninstalling it.

9. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis.

We make no warranties, including:

• That the Service will be uninterrupted or error-free
• That data synchronization will always be accurate or complete
• That the Service will meet your specific business requirements

10. Limitation of Liability

To the fullest extent permitted by law, MGLogics shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Errors, delays, or failures in order synchronization

Our total liability shall not exceed the amount paid by you for the Service in the past 30 days.

11. Indemnification

You agree to indemnify and hold harmless MGLogics from any claims, damages, or liabilities arising from:

• Your use of the Service
• Your violation of these Terms
• Your breach of applicable laws or third-party rights

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Bangladesh, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@mglogics.com

By using SyncWave B2B, you acknowledge that you have read, understood, and agreed to these Terms of Service.